Tag archives for twitter

Social Media: Employees Are Your Best Brand Advocates

brand ambassador Social Media: Employees Are Your Best Brand AdvocatesOne of the most under-leveraged resources for many brands, within social media, comes from within: their employees. Research has continuously shown that people trust word of mouth or recommendations anonymously or via personal networks. So then this raises the question – why don’t more companies leverage the support of their employees? (Hiring interns is not the answer to this question).

While Social media has a reputation for distracting employees, it can actually have the opposite effect if used properly. Platforms like Facebook, Twitter, etc. can improve communication between an employer and its employees, along with employees and coworkers. Here are some steps an organization can take to start engaging employees in their social media activity:

Training

Employees need to be trained on the uses and misuses of social media. Along with this, they need to understand that they will be held accountable if they write something that damages the reputation of your brand. Don’t assume they know this! Have clear guidelines and a social media policy can help veer this discussion in the right direction.

Encourage Sharing

A great way to engage employees is to encourage them to share and lobby on behalf of the brand online. However, before you launch the proactive army of bloggers, Facebookers or Tweeters – you need to make sure you have a social media policy in place. A social media policy should be high priority for your brand, because sometimes even well-meaning employees can severely damage your company’s online reputation.

Lead by Example

If your company is not on twitter, then why should your employees? If your business is not blogging, then what incentives do employees have to write on behalf of the company? Offering an existing channel where you’re successfully sharing content provides good examples for employees.

Final Thoughts

Whether it’s a potential customer or potential employee, people will always research companies to find more information. Having a team of savvy and successful brand ambassadors can help set the right tone and shows that the company cares about what is said about their brand online.

 

 Social Media: Employees Are Your Best Brand Advocates
Posted in Customers, Engagement, Online Marketing, Social Media | Leave a comment

The Oscars and Social Media

Hollywood’s biggest night, The Oscars, was all the rage on social media this past Sunday. While there was definitely a marketing push to encourage celebrities and event watchers to tweet, this year’s Oscars exploded on various social media channels, with buzz reaching an all-time high. Let’s take a look at how it performed across some social networks.

Twitter

Overall, there were 8.9 million tweets about the Oscars. While 2.1 million tweets were during the red carpet, 6.8 million were during the awards show. According to Twitter, the following events triggered the most conversations (based on tweets per minute):

  • Best Picture award for Argo: 85,300 TPM
  • Adele performs “Skyfall”: 82,300 TPM
  • Best Actress in a Leading Role for Jennifer Lawrence: 71,600 TPM
  • Best Original Song for Adele: 64,000 TPM
  • Best Actress in a Supporting Role for Anne Hathaway: 60,400 TPM

Facebook

The social network reported that Oscar buzz was at an all-time high. There were 66.5 million Oscar-related interactions and “Oscars” received three times more mentions than last year. The most buzz was seen in the Northeast, followed by California. As Ben Affleck made his acceptance speech, mentions of him increased 23,500% and mentions of his film, Argo, increased by 2,460%! Overall the event scored a 7.17 on the Facebook Talk Meter. For more top Oscar moments on Facebook, check out the infographic below:

facebook oscars infographic The Oscars and Social Media

Key Takeaway: So what’s the big deal, you may ask? This data illustrates that social media is only growing and getting stronger. Organizations should track and monitor what their customers or brand enthusiasts are saying about them, on multiple social platforms. You might be surprised by what you find!

Infographic courtesy of Facebook.

 The Oscars and Social Media
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How Effective are Twitter Hashtags in TV Commercials?

hashtags1 150x150 How Effective are Twitter Hashtags in TV Commercials?Hashtags are everywhere and on different types of marketing materials. With that said, most television programs have also adapted this social media tool to promote their brands or even special topics and events. During this years Super Bowl, dozens of new commercials debuted and some got more buzz than others. It’s the time of year when advertisers go all out to make sure their commercials stand out and resonate with viewers.

More than 50% of the ads mentioned social media, with many using hashtags. Sysomos analyzed the reaction to these ads on Twitter and found that people prefer to tweet about a brand, rather than the commercial. So it’s not surprising that companies that used their own brand name in the hashtag (#doritos) performed better than those that didn’t. Popularity of the ad also played a role as well (#TheKiss).

The infographic below highlights the hashtags that were featured in different commercials and how they performed during the Super Bowl:

hashtag gridiron 662x1024 How Effective are Twitter Hashtags in TV Commercials?Infographic courtesy of Sysomos.

 How Effective are Twitter Hashtags in TV Commercials?
Posted in Engagement, Online Marketing, Social Media | Leave a comment

6 Keys to Branding Your Small Business [Infographic]

Branding is one of the major investments you can make for your business. It establishes your identity and effectively differentiates you from your competitors. In order to keep yourself relevant in the crazy playing field, your company must have a brand identity. The folks at Webs.com have created a fun infographic that visually highlights six steps towards building your brand. They are:

  • Know Your Target
  • Keep it Simple
  • Stay Consistent
  • Be Visible
  • Get Social
  • Have a Voice

Learn more below:

SMB Branding Infographic Clives Car 6 Keys to Branding Your Small Business [Infographic]

Infographic Courtesy of Webs.com.

 

 6 Keys to Branding Your Small Business [Infographic]
Posted in Creative Marketing, Customers, Engagement, Online Marketing | 1 Comment

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